**Job Title:** Senior IT Support Engineer
Job Description:
* Provide advanced technical support and act as an escalation point within the Service Desk team.
* Mentor junior colleagues and ensure smooth IT operations across the organisation.
* Manage and troubleshoot Azure AD user and device issues, including conditional access and identity management.
We are seeking an experienced professional with a background in IT support to fill this critical role. The ideal candidate will have strong technical knowledge of Microsoft 365, Azure AD, Intune, Virtualisation, SharePoint Admin, and excellent problem-solving skills.
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