We are seeking a
Community Liaison Officer
to join our dynamic team.
Responsible for all community liaison activities including:
* Organising/attending meetings to discuss issues related to the activities of Coffey with Cork City Council and members of the community effected as required.
* Meet the community during normal working hours and at evenings and weekends, unless other arrangements are agreed with the Employer's Representative.
* Manage records (log) of all meetings and communications with the community and any other relevant stakeholders.
* Liaise with all local schools to determine school holiday periods in advance of the commencement of work activities.
* Interfacing between the project site teams and the general public.
* Building relationships with residents, clients, local businesses and community groups.
* Collating reports, maintain and track third party complaints,
* Produce reports relating to customer complaints and relevant KPI data.
* Creating and circulating public newsletters/bulletins, maintaining social media presence all form part of the role.
* Attend any public forums and open days for the project.
* Produce stakeholder management plan.
* Meet with key stakeholders to address their concerns.
* Ensure project manager is kept informed of all complaints and compliments.
* Ensure all stakeholders are kept informed of progress and key issues.
* Produce reports and attend weekly meetings.
Providing General Site Administration including:
* Construction documentation (drawings / specifications) control, issue internally and to client.
* Organizing site induction and dealing with queries regarding induction status, maintaining induction register.
* Attend to site reception and receiving/directing visitors to site.
* Signing for materials and plant equipment delivered to the site.
* Provide administrative support (contract related) on site and compile information for weekly/monthly reports.
* Co-ordinate training register and all training requirement for the site team including contractors reporting directly to Coffey on site.
* Compile / filing of construction quality documentation (inspection and testing documentation).
* Compile / filing of equipment / material delivery dockets/documents for O&M manuals, issue purchase orders as directed by site team, and process all requisition orders.
* Full responsibility for the security and maintenance of stores including making orders when necessary.
* Supporting the Safety Personnel in ensuring adherence to and implementation of the Safety Management Systems including:
* Filing of statutory and internal forms completed by Site Staff and Site Supervisors in the execution of their roles, and uploading the aforementioned documents to Sharepoint.
* Printing, preparation of blank daily/weekly forms for use by Site Staff and Site Supervisors.
* Liaising with HR/training Co-Ordinator to advise of changing training requirements.
* Receive and pass HSQE documentation from sub-contractors to the relevant staff member, and filing the referenced sub-contractor documentation, once they have reviewed and approved the documentation.
* Regular review and maintenance of stock of Personal Protective Equipment, in conjunction with the Site Team.
* Ensuring relevant HSQE Circulars (TBT/Monthly Briefings) are posted in Site Office, if not already done so by Site Staff.
Required skills:
* Minimum of 2 years' experience in planning, execution and administration in a construction site office environment or similar.
* Experience of Community Liaison activities would be a distinct advantage.
* Excellent organisational skills.
* Excellent communication skills both verbal and written.
* The ability to multi task as may need to work across multiple projects in the region.
* Knowledge of documentation and data management systems.
* Excellent computer skills.
* The ability to work successfully as part of a team.
* Ability to work on own initiative.
* Strong ability to organize and prioritize work.
* Full Clean Irish/European Driving License.
* Have valid work permit/authorised to work in Ireland.