A leading IT services firm in Dublin is looking for an experienced Support Analyst for a 6-month contract, with potential for permanent placement. The role involves supporting a new IT Service Management platform, managing configurations, and collaborating with various stakeholders. The ideal candidate will have 4-5 years' experience in IT support, strong communication and problem-solving skills, and familiarity with ITSM platforms like ServiceNow or Jira. An ITIL certification is essential for this role.
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