Store Manager - Swords
1 Year Fixed Term Contract
At Three we're used to going beyond expectations to better connect our customers
If that sounds like you, join us, and Be Phenomenal. Our Retail teams play a critical part in our enhanced store experience. Never has there been a more exciting time to join a team of open, honest and passionate employees. Three is forward thinking; you can't stagnate in this job, and you'll be part of a charming bunch of people that will become lifelong friends. There's an energy here that's infectious; we defy convention and we're always looking at ways to shake up the industry and to surprise and delight our customers. You can be yourself here, and you'll get to build strong relationships with customers and colleagues alike.
Join us as a Retail Store Manager
* You will own overall performance and running of your store.
* Our managers motivate and consistently deliver targets.
* You will foster an environment of collaboration, inclusivity, and empowerment.
* Drive a culture of continuous improvement for self and team.
* Our managers seek out opportunities to work on projects and collaborate with different teams in our business.
* Coach the best customer experience in store.
* Our managers pioneer a connected life and lead their teams to help our guests discover lifestyle solutions that enhance their lives.
* Support change, directing and coaching their teams in an ever-changing world and workplace.
* Be responsible for KPIs for store and teams in areas such as sales, stock, audit, and security.
* Responsible for all RLP policies and processes for store audits.
What else will the role involve?
You will make customers feel phenomenal by
* Taking ownership of customer issues, using your problem-solving skills to resolve them in a patient and professional manner.
* Promoting customer self-service with a 'show' rather than 'do' attitude, and through the My3 app.
* Engaging with customers to tell a story about our product range.
You will be responsible for driving sales
* Motivating your team to exceed targets, through coaching and supporting.
* Maintaining expert-level knowledge of all products in the range.
* Engaging with our customers to match them to the appropriate products and services.
* Keeping a motivated and positive attitude when closing sales.
You will go beyond the expected
* Supporting your team and manager.
* Taking part in projects that support our people and customer experience.
* Keeping up to date with industry trends and market activity.
* Continuously looking for improvements in processes or services.
We appreciate each other by
* Coaching and supporting your team in an engaging way.
* Ensuring store standards are met by replenishing stock and maintaining the cleanliness of the store.
* Understanding Data Protection policies and ensuring all administration is completed correctly.
* Demonstrating responsibility for RLP policies and processes.
Skills and experience we're looking for
* Strong experience working in retail and managing store teams.
* Proven success in achieving targets and goals.
* Excellent interpersonal and communication skills.
* Experience managing a team in a customer-facing/service position.
* Excellent knowledge of MS Office.
* Passionate about giving our Guests an outstanding experience in store.
* Managed inventory and controlled budgets.
* Comfortable managing a team in a fast-paced environment.
* Coaching and mentoring teams comes naturally to you.
What we offer
* Our Store Managers can earn upwards of €50,000 annually through a generous salary combined with our commission structure.
* 25 days leave each year.
* Smartphone with employee plan.
* Benefits contribution paid monthly towards healthcare.
* Employer matching pension scheme of up to 5%.
* Life Assurance and Salary Protection Plan from day one.
* Access to learning and development tools such as LinkedIn Learning.
There's a lot more to us than meets the eye.
You may think you know us, but we're full of surprises. Intrigued? Join us and Be Phenomenal.
Apply now at: https://www.three.ie/careers#Jobs
At Three, we are committed to diversity and inclusion. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you feel this role is for you, then please apply
If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email aoife.omeara@three.ie Apply now at Three, a Phenomenal career awaits
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