Quality Expert Reviewer - Italian Speaker
Join to apply for the Quality Expert Reviewer - Italian Speaker role at TP.
Location: Onsite Dublin city centre (no work at home option currently available)
Start Dates: Various
Salary: € 37,333 per annum
Duties & Responsibilities
* Support the quality review of the client workflows managed by the client Global Operations Team, including content moderation tasks across various categories (violence, self‑harm, hate speech, child exploitation, etc.).
* Perform ID review and authenticity/access flows.
* Escalate issues as needed.
* Review client workflows for Ops/Global Risk Ops (GRO) content such as HERO (viral/meme content) and DOI (Dangerous Organization).
* Provide high‑affinity cultural contextual insight for nuanced policy decisions.
Qualifications / Requirements
* Previous content moderator experience (mandatory).
* Proficiency in Italian language.
* Strong analytical and problem‑solving skills.
* Good communication skills, both written and spoken.
* Capability to work independently and as part of a team.
Benefits
* Healthcare insurance.
* Death in service.
* Annual leave 20 days + 10 days bank holiday.
* 4% pension.
* Bonus (non‑contractual for applicable roles).
Values we look for
* Process Excellence.
* Collaboration.
* Communication.
* Emotional Intelligence.
* Open‑Mindedness.
* Critical Thinking.
* Solution Orientation.
* Entrepreneurship.
Important notes
Teleperformance certifies Great Place to Work for five consecutive years. All roles are full‑time and permanent with a 4‑week onsite training in Dublin. Background checks include right to work, criminal record, credit, and additional associated checks. No holiday requests are allowed within the first 8 weeks to enable full training.
Disclaimer
Please be vigilant against job scams. Teleperformance will never contact you outside of its official channels.
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