About the Role:
We are seeking a skilled TechOps Engineer to join our Group IT Team. The successful candidate will be responsible for managing and maintaining Windows and Active Directory systems across the group.
Key Responsibilities:
* Implementing security remediations and best practice recommendations
* Maintaining and monitoring Active Directory/Azure Active Directory
* Performing system and application patching
* Supporting deployment and maintenance of IT infrastructure; VMware & Hyper-V experience is a plus
* Documenting IT infrastructure architecture and processes
* Deploying applications and updates via Intune
* Creating and deploying server and laptop images aligned with security standards
* Ensuring BCP/DR plans include Windows Infrastructure restoration and are thoroughly tested
* Developing automation scripts using PowerShell for operational tasks
Day-to-day Responsibilities:
* Ensuring Windows systems are fully patched, troubleshooting, and addressing patching issues
* Building deployment packages for SCCM/InTune releases
* Managing patch dependencies and change requests
* Implementing system changes to mitigate vulnerabilities
* Managing GPOs and Intune policies according to standards
* Working within a shift-based rota from 8 am to 6 pm, Monday to Friday
* Participating in an on-call rota
* Expertise in Windows, Active Directory, and Azure Active Directory systems
* Extensive experience with patch deployment and endpoint compliance using SCCM and Intune
* Strong communication, collaboration, and relationship-building skills in a global organization
* Enthusiastic, adaptable, eager to learn, with strong analytical and diagnostic skills
Qualifications:
* 2-3 years of relevant experience in a similar role
* Degree or Diploma in Computer Science, Information Systems, or related field is advantageous
* Relevant Microsoft certifications are a plus
About Our Culture:
We pride ourselves on being entrepreneurial, innovative, and collaborative, with a strong problem-solving ethos. Our people are self-disciplined, hardworking, curious, trustworthy, humble, and truthful. We foster collaboration and strive to be a top workplace in the area.