Job Title: Day Unit Operations Manager
Department: Day Surgery, Endoscopy and Minors, and Day of Surgery Admissions
Job Type: Permanent (Full-Time)
Blackrock Clinic is the leading and longest established private hospital and clinic in Ireland. Since it opened in the mid-1980s, the clinic has consistently built an unparalleled reputation in new high-tech surgical procedures, medical treatments, and ground-breaking diagnostics.
Blackrock Clinic is now part of Blackrock Health private hospital group along with the Hermitage Clinic, Galway Clinic, and Limerick Clinic, some of the most advanced hospitals in Irish private healthcare. As a JCI accredited hospital, Blackrock Clinic is a progressive and pioneering hospital in which care for the patient is central to everything we do.
Role Purpose:
* Identify patient flow pathways within the on the 5th Floor (and associated areas) and causative factors of delays and remove unnecessary constraints or delays.
* Take remedial action where necessary to improve patient flow and the patient experience.
* Collaboratively work with in house colleagues to best assign Staffing and resources to ensure efficient patient flow through the departments.
* Will ensure that relevant timely data is available to support decision making and to assess quality improvement deliverables.
* As a key member of the hospital management team, the operations manager will demonstrate managerial and leadership skills and facilitate effective communication with colleagues in the hospital. The position requires a strategic approach to the development of services and structures, embracing continuous quality improvement and the management of changes necessary to achieve organisational objectives.
* Your primary function is to lead the Daycare, Endoscopy and Minors service within Blackrock Clinic. The Operations Manager will manage, plan, organise and co-ordinate all services relating to both direct and indirect care ensuring that resources are manged to meet the demands of all service and patient flow is maintained. The Nurse Manager will communicate with medical consultants, paramedical and appropriate senior administrative staff in your Unit and throughout the hospital.
Essential Skills & Competencies:
* Organisational and professional knowledge.
* Communicate with the appropriate identified care agencies regarding patient needs.
* Communicate appropriately with colleagues and other members of the health care teams.
* Planning and organization of activities & resources
* Building and leading a team
* Promotion of evidence-based decision-making
* Evidence of setting & monitoring performance standards
* Leading on Clinical Practise & Service initiative, innovation & quality
* Empowering/enabling leadership style
* Resilience & composure
* Integrity & ethical stance
* Sustained Personal commitment
* Proactive approach to planning
* Effective co-ordinator of resources
* Communicate with the appropriate identified care agencies regarding patient needs.
General Expectations:
* Support the philosophy, objectives and goals of Blackrock Clinic.
* Observe the appropriate lines of authority.
* Maintain strict confidentiality regarding all patients and the activities of Blackrock Clinic.
* Demonstrate flexibility by assisting in all areas of the hospital/clinic as required.
* Participate in developing and providing quality care within Blackrock Clinic.
* Assist in orientation of new personnel.
* Continue to develop personal knowledge and skills and seeks outside educational opportunities.
* Present a professional appearance and conform to the dress, hygiene and infection control policies of the Clinic.
* Is always punctual on duty.
Why work at the Blackrock Clinic:
At the Blackrock Clinic, we are passionate about our people and believe in their development and growth. As a member of the team you can benefit from:
Competitive salary
Onsite parking
Pension
Discounted cafe
Sports and Social club
Employee Assistance Programme
Discounted onsite pharmacy
Please Note:
Job descriptions are a reflection of the present service requirements and may be subject to review and amendments to meet the changing needs of the service. Please note that we reserve the right to close this vacancy early if sufficient applications are received.
Blackrock Clinic is an Equal Opportunities employer, and we are committed to creating an environment that promotes equality and dignity at work.
Blackrock Clinic is committed to providing reasonable accommodation when needed. Please advise if you have particular requirements, so that we can look into arranging reasonable adjustments to the recruitment process. You can contact us at
It is essential that you have valid work permission for the Republic of Ireland to take up employment for this position, or in the case of critical skills, you must be eligible for a work permit.