Join to apply for the Conference and Banqueting Manager role at The iNUA Hotel Collection
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Join to apply for the Conference and Banqueting Manager role at The iNUA Hotel Collection
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Join a 5-star legacy in the heart of Killarney National Park.
Muckross Park Hotel & Spa, one of Ireland’s leading five-star hotels, is currently inviting applications for the role of Conference & Banqueting Manager to lead the Meeting and Events department.
Key Responsibilities:
1. Event Planning and Coordination:
o Collaborate with clients to understand their requirements and preferences for meetings and events.
o Coordinate all aspects of event planning, including venue selection, catering, audiovisual equipment, and transportation.
o Create detailed event proposals, timelines, and budgets to meet client needs and expectations.
o Ensure seamless communication between all stakeholders involved in the event.
2. Client Relationship Management:
o Serve as the main point of contact for clients throughout the event planning process.
o Build strong relationships with clients by providing personalized service and anticipating their needs.
o Actively seek feedback from clients to continuously improve our meetings and events offerings.
3. Logistics and Operations:
o Oversee the logistical aspects of events, including room setup, audiovisual requirements, and technical support.
o Coordinate with various departments within the hotel to ensure smooth execution of events, including catering, housekeeping, and front desk.
4. Post-Event Evaluation and Reporting:
o Conduct post-event evaluations to assess the success of each event and identify areas for improvement.
o Prepare detailed reports on event performance, including attendee feedback and financial analysis.
o Use insights from evaluations to refine future event planning processes and enhance the overall guest experience.
5. Departmental:
o Monitor and oversee the weekly running of the M&E department for the hotel.
o Monitor present and future trends, practices, and systems in the food & beverage industry to ensure that the hotel’s M&E is competitive in the marketplace.
o Conduct weekly inspections of M&E to ensure all areas are kept in the best condition, and recommend preventive maintenance to the Deputy General Manager / General Manager / Chief Engineer where needed.
o Participate in development of recognition programs for staff, advertising, and promotional campaigns to increase market awareness and penetration.
o Routinely inspect M&E on a daily basis to ensure facilities and equipment are clean, well maintained, and replaced if necessary.
o Challenge employees within the department to achieve optimum food cost percentage and service per employee.
o Control and analyze departmental costs on an ongoing basis; take action to control negative deviation.
o Audit M&E service and quality regularly and develop strategies to improve results.
o Plan and coordinate in-house activities and package plans with the Executive Head Chef and Director of Sales.
o Direct and manage M&E team to achieve food and beverage goals:
+ Utilize leadership skills and motivation to maximize employee productivity and satisfaction.
+ Select and develop strategies to improve guest service, food production techniques, and efficiency.
+ Analyze financial reports related to food & beverage in M&E and take corrective actions.
+ Manage and coordinate pricing and preparation of menus, beverages, and wine lists considering local requirements, market needs, competition, trends, costs, and availability.
+ Assist in the implementation of the hotel’s annual business plan to increase sales in food & beverage.
Qualifications and Skills:
* Bachelor's degree in Hospitality Management, Event Management, or related field preferred.
* Proven experience in event planning and execution, preferably in a hotel or hospitality environment.
* Exceptional organizational and time-management skills, with the ability to manage multiple projects simultaneously.
* Strong interpersonal and communication skills, with a customer-centric approach.
* Detail-oriented with a focus on delivering high-quality, personalized service.
* Proficiency in event management software and Microsoft Office suite.
* Ability to remain calm and composed in high-pressure situations.
* Flexibility to work irregular hours, including evenings and weekends, as needed.
Benefits:
* Competitive salary and benefits package.
* Opportunities for career growth and development within The iNUA Collection.
* Access to training and development programs.
* Employee discounts on accommodation, dining, and other hotel services for you, your family, and friends.
Join our team at The iNUA Collection and be part of a dynamic and passionate team dedicated to creating unforgettable experiences for our guests.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
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