Direct message the job poster from Engage People RecruitmentTechnology Division Manager @ Engage PeopleSenior Consultant – Business Transformation Location: Dublin (Hybrid – 2 days onsite per week)About the Opportunity:A leading consultancy is seeking an experienced Senior Consultant – Business Transformation to join its dynamic and growing Customer & Digital practice. This is a unique opportunity to help leading organisations reimagine their customer-facing functions by delivering cutting-edge transformation across CX strategy, operating models, digital solutions, marketing, sales and service. This role offers the chance to work on high-impact projects, collaborating with cross-functional teams to design and deliver innovative, user-centric and data-driven solutions.Key Responsibilities:Leading customer technology engagements, supporting CRM and digital solution design and implementationManaging and facilitating agile and hybrid delivery projectsConducting workshops to gather, prioritise and document business and user requirementsDesigning and optimising business processes using Lean and process mapping techniquesActing as a trusted advisor to clients, supporting product and solution strategyDriving innovation in customer-facing services and digital touchpointsSupporting implementation of CRM platforms and emerging technologies such as AITranslating customer insights and data into actionable strategies4–5 years of experience in customer experience, product ownership, or technology-led transformationStrong stakeholder engagement and communication skillsWorking knowledge of agile and waterfall delivery methodologiesExperience with CRM tools (e.g. Salesforce, Microsoft Dynamics), Martech, CPQ and customer analyticsBackground in Lean, Six Sigma or process improvement methodologiesFamiliarity with business process modelling tools (e.g. Microsoft Visio) and agile collaboration platforms (e.g. Azure DevOps)Demonstrated ability to lead workshops and support business decision-making through data-driven insightsPrior experience as a Product Owner, Scrum Master or in a similar role is highly desirableWhat You’ll Need to Succeed:Strong analytical and problem-solving skillsProven ability to manage multiple priorities in a fast-paced environmentCuriosity and a passion for digital innovationCollaborative mindset with a customer-first approachSeniority levelSeniority levelAssociateEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesIT Services and IT Consulting, Business Consulting and Services, and BankingReferrals increase your chances of interviewing at Engage People Recruitment by 2xGet notified about new Business Analyst jobs in Dublin, County Dublin, Ireland.Dublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 2 days agoDublin, County Dublin, Ireland 3 weeks agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 4 weeks agoDublin, County Dublin, Ireland 1 month agoInvestment Business Analyst - 18 Month FTCDublin, County Dublin, Ireland 2 days agoDublin, County Dublin, Ireland 25 minutes agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 28 minutes agoBusiness Analyst (Microsoft Power Apps) - ContractDublin, County Dublin, Ireland 3 weeks agoDublin, County Dublin, Ireland 3 weeks agoDublin, County Dublin, Ireland 2 days agoDublin, County Dublin, Ireland 3 days agoDublin, County Dublin, Ireland 1 week agoDublin 8, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 22 hours agoDublin, County Dublin, Ireland 3 weeks agoDublin, County Dublin, Ireland €70,000.00-€90,000.00 17 hours agoDublin, County Dublin, Ireland 3 weeks agoSenior Business Analyst (Day Rate Contract)Dublin, County Dublin, Ireland 3 weeks agoBusiness Analyst – Fund Administration – TransformationDublin, County Dublin, Ireland 22 hours agoDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 15 hours agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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