Job Overview We are seeking a Field Service Engineer I to join our team in Ireland. This is an exciting opportunity for individuals who enjoy working with technology and want to make a difference. As a Field Service Engineer, you will play a vital role in ensuring the smooth operation of our equipment by providing exceptional service to customers, performing routine maintenance tasks, and troubleshooting technical issues. Key Responsibilities: 1. Complete assigned On the Job Training (OJT) with the goal of instrument certification Essential: Support customer requests including daily pass down tasks 2. Meet availability requirements and improve preventative maintenance efficiency 3. Attend to and reports on critical and chronic product issues including escalation activity Essential: Answer service calls promptly