Develop and implement processes that streamline operations and improve overall efficiency.
Oversee daily activities of the team, ensuring all tasks align with project timelines and objectives.
Allocate and manage budgets for operations, ensuring financial targets are met.
Ensure that resources are effectively allocated across projects and teams to maximize productivity.
Prepare regular reports on operational performance, highlighting areas for improvement and potential cost savings.
Implement quality control measures to ensure all services provided meet the agency's standards.
Provide training and mentorship to team members on operational best practices.
Develop detailed project plans, including timelines, milestones, and deliverables for each client project.
Act as the primary point of contact for clients regarding project status and updates.
Assign tasks to team members, monitor progress, and ensure adherence to deadlines.
Identify potential project risks and develop mitigation strategies to address them.
Monitor project budgets, ensuring costs are controlled and documented.
Track project performance against key performance indicators (KPIs) and report findings to senior management.
Gather feedback from clients and team members to improve project processes and outcomes.
Create and implement comprehensive digital marketing strategies for clients, including SEO, PPC, and social media campaigns.
Ensure all digital content aligns with quality standards and brand messaging.
Stay updated on the latest digital marketing trends and tools, applying this knowledge to enhance agency offerings.
Manage all aspects of online campaigns, from planning through execution and analysis.
Utilize analytics tools to track campaign performance, providing regular updates and insights to the team and clients.
Develop and implement crisis management plans for digital platforms to mitigate risks.
Provide training and mentorship to team members on digital marketing best practices and tools.
Maintain professional conduct and courtesy with clients and colleagues.
Collaborate effectively with team members using CRM (BrandBMS), email, and Google Calendar.
Improve current management of financial invoicing & costing on a daily, weekly, and monthly basis.
Manage the team’s daily activities and prepare daily reports.
Provide daily and weekly progress reports.
Develop comprehensive project, marketing, and business plans for BrandYou and our clients.
Work with existing projects and develop new, improved plans and strategies.
Help develop and implement our company project system across all business areas and staff.
Manage all staff alongside Lee Kavanagh to improve project timelines, deadlines, and profits.
Enhance the value of the team to provide more value for our clients.
Develop structures and procedures to support company growth and professionalism.
Manage and develop over 20 accounts.
Manage, implement, and deliver comprehensive online marketing plans & strategies.
Manage and develop all new and current clients and BrandYou projects.
Oversee SEO, PPC, and social media management for all clients and projects.
Set up and manage Google AdWords, Yahoo, and Bing campaigns.
Manage social media and develop marketing across all online platforms and media.
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