The Senior Solution Engineer - Technical Product Owner is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical, and understandable way in coordination with the Technology team.
The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
Responsibilities: Drive the technical vision and execution of a product, focusing on the technical aspects of product development and working closely with engineering teams.Understand and translate business requirements into technical specifications, ensuring that the product aligns with both user needs and technical feasibility.Formulate and define systems scope and objectives for complex projects and foster communication between business stakeholders and technology.Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems, and industry standards, and recommend solutions.Support system change processes from requirements through implementation and provide input based on analysis of information.Code scripts as needed to support the business and development of requirements.Consult with business clients to understand and assess system functional specifications to meet organizational goals.Gather specifications and create/manage artifacts such as Epics, user stories, Business Requirements documents, including Acceptance criteria and Functional and Non-Functional requirements.Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment.Act as advisor or coach to new or lower-level analysts and work as a team to achieve business objectives, performing other duties as assigned.Assess risk appropriately, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to policies, applying sound ethical judgment, and escalating, managing, and reporting control issues with transparency.Qualifications: Significant relevant experience.Strong technical background with experience in software development, engineering, or related fields.Track record of Agile Scrum experience.Proficiency in using Jira and Confluence.Experience working with databases and knowledge of SQL, with intermediate/advanced Microsoft Office Suite skills.Proven interpersonal, diplomatic, management, and prioritization skills.Experience in banking domain or financial services.Proven experience in creating system, process, and data flows using industry tools.Ability to communicate clearly and concisely in both written and verbal forms.Ability to manage multiple activities and develop working relationships.Self-motivated with a quick learning ability.Capable of working under pressure to meet deadlines with attention to detail.Problem-solving skills, with the ability to solve complex issues and understand organizational dynamics and trade-offs.Customer-first approach.Growth mindset with a passion for learning and sharing knowledge.Experience with various project methodologies (including Waterfall and Agile) is preferred.Ability to work with remote teams and manage remotely.Project management experience is an advantage.Education: Bachelor's degree or equivalent experience.Note: The job posting does not indicate that this position is expired or no longer accepting applications.
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