The customer service assistant plays a pivotal role in ensuring exceptional retail experiences for clients.
Responsibilities include:
* Main Job Responsibilities
* Deliver high-quality customer service and provide expert product advice to customers.
* Handle customer inquiries, including phone calls, efficiently and professionally.
* Maintain the visual appeal of store displays by restocking merchandise regularly.
* Ensure store presentation and cleanliness standards are met at all times.
* Process transactions accurately and securely using point-of-sale systems.
* Foster a culture of compliance with company policies, health & safety regulations, and hazard reporting procedures.
* Support regular stock counts and daily cycle checks to maintain inventory accuracy.
* Be flexible and adapt to varying departmental needs.
* Update product information and pricing for resale purposes.