Afast-growing B2B SaaS companyis building out its European presence and is hiring acommercially focused Account Manager / Customer Success Managerto support and grow its existing customer base.This role sits at the intersection of Customer Success and revenue, and is ideal for someone who enjoys relationship-building, understands commercial outcomes, and wants to play a key role in long-term customer growth.The OpportunityYou'll manage a portfolio of customers, helping them get real value from the product while also identifying opportunities to expand usage, grow accounts, and drive renewals. You'll work closely with Sales, Product, and Support teams, and will have genuine influence over how the customer function evolves in Europe.This is not a support-only role - it's for someone who enjoysowning outcomes, building trust, and driving growth through strong partnerships.What You'll DoManage and grow a portfolio of customers across EuropeOnboard new customers and drive strong product adoptionAct as a trusted advisor to key stakeholdersIdentify expansion, upsell, and renewal opportunitiesOwn retention and customer health metricsFeed customer insights back into product and commercial teamsHelp shape customer success processes as the team scalesWho This Is ForExperience in Customer Success, Account Management, or a hybrid commercial roleComfortable having commercial conversations with customersStrong communicator who builds long-term relationshipsData-aware and outcomes-drivenExcited to join a scaling SaaS company and grow with itWhy This Role Stands OutJoin a well-established startup entering a major growth phase in EuropeRemote-first role with autonomy and ownershipStrong influence on how customer success is done regionallyOpportunity to grow into senior or leadership roles as the team expandsWork with a product customers genuinely loveApply today, and if your experience is the right fit we'll be in touch