**Job Summary**
We are seeking a highly skilled Client Services Specialist to join our team on a maternity leave cover contract. The ideal candidate will be responsible for maintaining and developing client relationships internally and externally.
As a Client Services Specialist, you will play a critical role in ensuring the success of our clients by providing exceptional service and support. You will be responsible for:
* Oversight of a team of client service representatives that are responsible for day-to-day servicing of our clients.
* Developing and maintaining effective relationships with critical business partners, internal clients, and relevant third parties.
* Tracking service and delivery results against project plans and Service Level Delivery (SLD).
* Monitoring service and delivery through client reviews, internal/external surveys, specific client feedback, and consultant feedback.
The successful candidate will have several years' experience within Fund Services (preferably Custody) and possess strong leadership skills. They will also have technical knowledge of the securities industry, its products, and instruments, as well as excellent interpersonal skills, including the ability to persuade and influence change/best practice. Additionally, they will be able to communicate effectively with partners and clients at all levels, possess organizational skills, and be able to multitask and prioritize when needed. If you are a motivated and results-driven professional looking for a challenging opportunity, please apply now.