Counter Sales Representative
We are seeking a motivated and customer-focused
Counter Sales Representative
for one of our clients, specializing in the hire of plant and tools for construction, industrial, and DIY projects. The successful candidate will be responsible for handling customer inquiries, processing orders, and ensuring smooth coordination with our transport team for timely deliveries and collections.
Responsibilities
* Greet and assist customers at the counter in a professional and friendly manner.
* Provide product knowledge and advice to help customers select the right tools and equipment.
* Prepare quotations and process hire agreements accurately.
* Handle incoming phone calls and emails promptly and professionally.
* Respond to customer queries and resolve issues efficiently.
* Liaise with the transport team to schedule deliveries and collections in an organized and timely manner.
* Ensure accurate documentation and communication between departments.
* Maintain records of transactions and update the system with hire details.
* Assist with stock checks and ensure equipment availability.
Requirements
* Excellent phone and email communication skills.
* Strong organizational and multitasking abilities.
* Ability to work in a fast-paced environment and under pressure.
* Previous experience in counter sales, tool hire, or a similar role is an advantage.
* Basic computer literacy (MS Office and hire management systems).
* A proactive and customer-oriented attitude.
Location:
Ballymacmague