At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West's indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?
There's no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.
We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.
This position is a hybrid role (3 days onsite) in Waterford
Job Summary
The Mgr. Maintenance & Calibration Engineer is responsible for developing, implementing, and maintaining standardised global strategies, procedures, and best practices for maintenance and calibration of equipment and systems across West's manufacturing network. This role ensures equipment reliability, regulatory compliance, and continuous improvement of technical asset management processes, supporting global operations, productivity, Safety and Quality. The individual will serve as the technical Subject Matter Expert for Calibration and Maintenance systems, collaborating cross-functionally with site engineering teams, global IT, operations, and quality functions to deploy and support programs aligning with GxP and ISO requirements.
Essential Duties and Responsibilities
* Support the development and standardisation of global maintenance and calibration strategies, policies, and procedures aligned with GMP, ISO, and other relevant standards.
* Support the implementation and continuous improvement of Computerised Maintenance Management Systems (CMMS - SAP PM)) or Enterprise Asset Management systems across sites in Europe and Asia.
* Provide global technical guidance for calibration intervals, tolerances, and control plans, ensuring critical equipment maintains validated performance.
* Partner site engineering teams to drive reliability through predictive/preventive maintenance programs.
* Develop KPIs and data analytics dashboards to monitor maintenance and calibration efficiency, asset uptime, cost tracking, and compliance.
* Lead or support global projects for equipment lifecycle management, asset standardisation, and technology upgrades.
* Facilitate global training and competency development programs for maintenance and calibration technicians and engineers.
* Drive continuous improvement to reduce downtime, improve data accuracy, and optimise maintenance costs.
* Collaborate with global equipment validation to ensure alignment between equipment readiness and asset life cycle management.
Education
* Bachelor's or Master's Degree in Engineering preferred
Work Experience
* 5+ years of experience in a manager or senior manager level role
* 10+ years of experience in maintenance, calibration, or reliability engineering within a regulated manufacturing environment (pharmaceutical, biotech, or medical devices preferred).
Preferred Knowledge, Skills and Abilities
* Experience implementing or working with global CMMS/EAM systems like SAP PM, Maximo, or Blue Mountain.
* Strong understanding of GxP, ISO, and calibration standards.
* Experience with instrumentation and automation systems calibration (pressure, temperature, flow, weighing, etc.).
* Skilled in data analysis, KPI reporting, and continuous improvement tools (Lean, Six Sigma).
* Proficient with Microsoft Office suite software and project management software
* Advanced working knowledge of Maintenance and Calibration Systems
* Excellent leadership and cross-cultural communication skills.
* Strong analytical, problem-solving, and project management capabilities.
* Ability to collaborate in global environments.
* High attention to detail, quality, and compliance.
* Proficiency in ERP/CMMS systems, Microsoft Office, Power BI, and data visualization tools.
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Travel Requirements
20%: Up to 52 business days per year
Physical Requirements
Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.