Overview
Role Title: Retail Sales Consultant – Full Time – Patrick St, Cork
Business Area: Cork Patrick St Store
As a Retail Sales Consultant at eir, you will be a face of our brand—engaging with customers to understand their needs and providing tailored broadband and mobile solutions that exceed expectations. In this dynamic retail role, every interaction is an opportunity to represent eir’s values, grow our customer base, and contribute to the success of your store. You’ll earn a monthly salary along with additional earnings from our commission structure. If you’re a people person with a passion for tech and a drive to hit targets, we’d love to hear from you.
Responsibilities
* Deliver outstanding customer service.
* Work in a target-driven environment that rewards achievement.
* Be part of a team where your input is valued and your success is celebrated.
* Engage with customers to understand needs and recommend suitable mobile and broadband solutions.
* Contribute to store performance by achieving or exceeding individual sales targets.
* Handle queries and issues efficiently to ensure customer satisfaction.
* Support daily store operations, including stock control, data entry, and cash handling.
* Maintain up-to-date knowledge of eir products, promotions, and store policies.
* Monitor market and competitor information to provide accurate and relevant guidance to customers.
Flexibility is essential—you’ll be required to work evenings and weekends in line with store trading hours.
Requirements
Knowledge, Skills & Abilities
* Confidence engaging with a variety of customers and understanding their needs.
* Clear, effective communication with the ability to explain products and services.
* A positive, target-driven mindset with a passion for providing great service.
* Interest in mobile phones, broadband, and emerging technologies.
Qualifications
* 1–2 years of experience in retail or sales is desirable, but relevant life experience will also be considered.
* A strong customer focus and a proactive attitude are key to success in this role.
Benefits
* Annual salary of €27,473 plus an attractive commission structure.
* Continuous support, learning and opportunities for advancement.
* Enhanced earning potential through various staff incentives.
* Staff offer and discounts, including discounted healthcare plan.
* Free eir Wellness Programme & Employee Assistance Programme.
* €500 Employee Referral Scheme.
* Pension scheme contribution and 22 days annual leave.
* Generous family-friendly policies, including fertility, pregnancy loss, menopause and others.
* Commitment to Diversity and Inclusion.
* Paid leave benefits including maternity and sick leave.
* Tax saver tickets and bike to work scheme.
Other Information
eir reserves the right to conduct appropriate suitability checks in relation to prospective employees, including but not limited to reference checking and/or other searches using publicly available information.
We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs.
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