Our client, a leading organisation within the pharmacy and retail sector, is seeking an experiencedBusiness Relationship Managerto join their expanding franchise division.This is a fantastic opportunity for a commercially minded professional who thrives on building strong partnerships and supporting independent businesses to grow.The RoleAs Business Relationship Manager, you'll act as the main point of contact for franchise partners, providing guidance and support across all aspects of their business. This includes conducting site visits, delivering performance reviews, and coordinating resources to ensure partners achieve their goals. You'll also be involved in onboarding new franchisees, sharing best practices, and driving continuous improvement across the network.Key ResponsibilitiesDevelop and nurture strong relationships with franchise partnersSupport growth through business reviews, site visits, and tailored guidanceProvide insight on operational, retail, and technology solutionsOnboard and mentor new franchise partnersChampion best practice and drive performance improvements across the divisionAbout YouBackground in account management, business development, or franchise supportExperience within pharmacy, retail, or healthcare is an advantageStrong communication and stakeholder engagement skillsCommercially aware with excellent organisational abilityProactive, solutions-focused, and motivated to deliver resultsKnowledge of pharmacy systems or franchise operations is desirableWhat's on OfferThis is a unique opportunity to join a growing organisation where you can make a real impact, supporting franchise partners in a dynamic and evolving sector. A competitive package, ongoing professional development, and career progression opportunities are available for the right candidate.