With a mechanical background, you will be working as part of a target driven team to ensure high standards of preventative maintenance and repair of coffee machines.
The Role:
Carry out preventative maintenance service contracts and deliveries across a large geographical area
Test completed machines in line with company guidelines Work proactively with the central call centre, by taking day to day instructions, keeping them updated, so waiting customers are kept informed.
Daily update of Production Stats to ensure performance is in line with productivity targets, escalating any issues/concerns early to the Regional Service Manager
Keep in good working order all tools, equipment and vehicles supplied by the company, reporting any faults, breakages or equipment failures to your line manager daily
Ensure at all times that the Health and Safety policy is adhered to Co-operate with other employees in a professional and friendly manner
The Person:
A confident individual with a passion for customer service
Excellent understanding of coffee quality and associated equipment
Demonstrates strong problem solving skills with an electrical mechanical background
Computer literate with a clean driving licence
Self-motivated with a flexible approach to work, location and hours