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Home Care Provider at The Care Team Ireland
Job Title:Client Assessor & Live-In Care Coordinator
Reports to:Client Services Manager
Location:Hybrid – Office-based with field visits
Employment Type:Full-time
Join our growing team as aClient Assessor & Live-In Care Coordinator, where you’ll play a vital role in assessing client needs and ensuring exceptional live-in care delivery.
This dual role is responsible for conducting comprehensive client assessments and managing the coordination of live-in care services. The role ensures that clients receive high-quality, person-centred care and that live-in carers are effectively matched, supported, and scheduled. You’ll be responsible for developing personalised care plans, ensuring compliance with HSE standards.
Key Responsibilities:
* Carry out in-person or remote assessments for new clients. Phone and in person.
* Develop tailored, person-centred care plans and complete all required risk assessments.
* Ensure care documentation is compliant with internal policies and tender regulations.
* Review and update care plans as needed.
* Liaise with family members, healthcare professionals, and other relevant persons.
* Participate in our monthly on-call rota.
* Maintain accurate records within the care management system.
* Complete monthly KPI returns to the HSE in a timely manner.
* Manage all aspects of live-in care packages, acting as the primary point of contact.
* Build and maintain carer rotas, ensuring seamless coverage across all live-in placements.
* Provide ongoing support to carers including onboarding, training reminders, and wellbeing check-ins.
* Conduct regular follow-ups with clients and carers to monitor satisfaction and resolve any issues.
* Ensure compliance with safeguarding practices, GDPR, and tender specifications.
* Level 5 (or above) qualification in health related
* Strong knowledge of care planning and risk assessments.
* Excellent communication, organisation, and time-management skills.
* Ability to manage a busy workload and make decisions independently.
* Proficient in digital care systems and Microsoft Office.
* Empathetic and client-focused.
* Calm under pressure and highly organised.
* Solution-oriented with attention to detail.
* Flexible and adaptable in a dynamic care environment.
What We Offer:
* Competitive salary package.
* Hybrid working environment (office and field-based).
* Ongoing training and development.
* Opportunities to grow within the organisation.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
* Industries
Hospitals and Health Care
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