Customer Service Representative
This is a prime opportunity for an organised, customer-focused professional to take on a pivotal role within a thriving organisation.
Serve as the first point of contact for customer enquiries, delivering exceptional service. Accurately process sales orders and quotations, ensuring seamless interactions with customers and internal teams.
Manage online shop enquiries, oversee order fulfilment, and maintain accurate records. Collaborate closely with cross-functional teams to resolve queries and enhance customer satisfaction.
Key Responsibilities
* Customer Enquiry Handling
* Sales Order Processing
* Quotation Preparation
* Order Fulfilment
The ideal candidate will possess Excellent Communication Skills, with a strong focus on customer satisfaction. Proficient computer skills and a good understanding of agricultural products are highly desirable.