At eBay, we're more than a global ecommerce leader — we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
Start-Up Scale-Up Marketplace Advisor
About the team and the role: As a Start-Up Scale-up Marketplace Advisor, you will be accountable for onboarding SMBs to the platform and supporting them to scale in their first few months of trading.
This role is an outstanding opportunity to expand your knowledge in a core area of growth for eBay and within the UK Business Unit. If you want to work with Business Unit partners and grow our SMB population - this is the role for you
The successful candidate will operate to a high level of autonomy, have strong communication skills to support relationships with key partners and have the ability to communicate plans and performance with sellers.
Successful candidates will need to also demonstrate the ability to establish effective relationships and trust with key businesses to enable speedy scaling and acceleration of their business performance on our platform.
What You Will Accomplish
* Partner with SMB accounts that want to onboard to eBay and set clear goals for their onboarding which you will then support them to achieve
* Develop the operational and commercial relationship with these sellers in line with the categories/vertical they sell in and successfully convert leads to the Start-Up Scale-Up programme
* Coach new sellers that have onboarded in standard processes for efficient scaling on ebay
* Educate and influence sellers on adopting ebay's suite of marketing and promotional tools
* Proactively feed back findings to management & the business unit and always seek a better way to support our sellers to grow on the platform
* Report sales activities and progress with onboarded accounts into the eBay CRM system
What You Will Bring
* Able to build strong customer relationships and deliver customer-centric solutions
* Proficient in negotiation skills to source critical inventory to ensure seller success on the platform
* A confident self-starter and excellently organised, with great communication and problem-solving skills
* Able to operate with agility and to navigate change
* Consistently achieving results, even under difficult circumstances with an aim to draw actionable insights from data analysis
* Able to build rapport and convert sellers to action effectively
Anything else of relevance to specific team/area of the business
* In this role, travel for various business events is required.
* 1 year sell experience
* Strong experience within a client relationship management environment
* Previous experience in an onboarding and growth role, ideally in an online retail environment preferred but not required
EBay Benefits
* Competitive Salary
* Bonus Plan
* 25 days Holidays
* Educational Assistance
* Healthcare Plan & Life Assurance
* Pension Plan
* Discounted Canteen
* Free on-site Gym
* Sabbatical every 5 years…. plus lots more
If this sounds like the job for you apply now
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