Company Description
It all started in sunny San Diego, California in **** when a visionary engineer, Fred Luddy, saw the potential to transform how we work.
Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.
Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
But this is just the beginning of our journey.
Join us as we pursue our purpose to make the world work better for everyone.
Job Description
We are seeking an experienced Anaplan Model Builder to join our Sales Planning and Performance Management Anaplan team.
In this role, you will be responsible for designing, developing, and maintaining complex Anaplan models that drive our sales planning, forecasting, and performance management processes.
What you get to do in this role:
Facilitate requirements gathering and process mapping workshops.
Perform gap analysis (as is functionality versus to be functionality)
Participate in end-to-end activities related to implementation planning including project management, issue management, communication and change management
Help personalize and humanize the customer experience while at the same time accomplishing future business scalability
Document the customer journey and identify ways to improve existing customer pain points based on process optimization, technology, change management, or communication
Help uncomplicate the work environment of tomorrow by forecasting scalable solutions and when they need to be ready to be delivered to positively influence the customer journey
Work with the business, design, engineering, and product teams to create digital transformation experiences for team members and customers
Work based on Agile digital execution and communicate across multiple cross teams to ensure successful project delivery
Translate your recommendations to senior leadership to gain agreement, affect change and influence long term digital strategies
Help create customer solutions to affect organizational transformational in the face of a digital-first new landscape
Participate in User Acceptance testing and recommend improvements.
Build proofs-of-concept (POC) for potential new solutions and technologies by working with product management and engineering teams.
Qualifications
To be successful in this role you have:
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
2+ years' experience working with enterprise selling processes and experience with corresponding SaaS and Sales metrics.
Anaplan Certified Model Builder (Level 1, 2, and The Anaplan Way)
Experience defining systems strategy, developing systems requirements, designing, and prototyping, testing, training, defining support procedures, and implementing practical business solutions under multiple deadlines.
Experience managing joint projects of various sizes.
Experience implementing one or more EPM technologies.
Ability to effectively communicate information to both technical and non-technical stakeholders
High attention to detail and scrutiny of discrepancies that sparks conversations to develop better solutions.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust.
Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.
Learn more here.
To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates.
If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact (email protected) for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals.
All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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