A distinguished career in spa management awaits at our esteemed resort destination, the first Fairmont Hotel collection member in Ireland.
Job Description
We seek an experienced Wellness Operations Director to join our dedicated team. Key responsibilities include:
* Establishing high standards of etiquette and service in guest and staff interactions.
* Executing spa objectives across operations, finance, people management, and marketing.
* DIRECTING AND LEADING DAILY SPA OPERATIONS while maintaining the highest standards.
* TRAINING AND MANAGING A TEAM OF SPA PROFESSIONALS, promoting accountability and alignment with business goals.
* MONITORING DAILY ACTIVITIES, addressing issues promptly, and striving for excellence.
* STAYING UPDATED ON SPASERVICES, PRICING, SCHEDULES, SPECIALS, AND COMPETITOR OFFERINGS.
* LEADING BY EXAMPLE WITH PROPER ETIQUETTE AND PROFESSIONALISM.
Required Skills and Qualifications
The successful candidate will have previous leadership experience within the spa wellness field required, flexibility for full-time work with shift rotations, a real understanding of hotel operation, ability to work independently with excellent communication skills and written English, outgoing confidence in dealing with a range of customers, and previous experience in a similar 5-star role.
Benefits
This position offers a dynamic work environment where you can grow professionally and personally.
Others
We value teamwork, innovation, and commitment to delivering exceptional results.