**Job Title:** Team Leader
Responsibilities:
* Maintain excellent customer service at all times, including an up-to-date knowledge of store products on display.
* Assume responsibility for housekeeping standards both inside and outside the store according to established guidelines.
* Ensure that the premises are safe and secure at all times.
* Comply with regulations regarding cash handling and administration.
* Adhere to health and safety information and ensure compliance with licensing and trading standards legislation.
Qualifications and Experience:
* Must be 18 years old or older.
* Minimum of one year's supervisory experience within a retail environment.
* Prior experience with EPOS systems, cash handling, and stock management.
* Demonstrate leadership qualities, problem-solving skills, and ability to work independently as well as part of a team.
* Proven communication skills, including written, verbal, and listening abilities.
* Able to sustain consistent performance under pressure and take on extra responsibilities when needed.
Key Skills:
* Solution-focused approach.
* Effective communication and interpersonal skills.
* Leadership and teamwork abilities.
* Organizational and time management skills.
* Ability to adapt to changing situations.
About This Role:
This role requires a strong focus on delivering exceptional customer service while maintaining a clean and organized store environment. As a team leader, you will be responsible for supporting the management team and ensuring that all staff adhere to company policies and procedures. If you possess excellent communication skills, leadership abilities, and a passion for customer satisfaction, this could be the ideal opportunity for you.