About This Role
We are seeking a skilled IT Operations Engineer to join our team. As a key member of our infrastructure group, you will play a critical role in building, managing, and scaling the IT systems that support our business.
Responsibilities
* Onboard and offboard employees: Set up and de-provision laptops, accounts, permissions, and workspace tools
* Device management: Roll out and manage our MDM (e.g., Jamf) for MacOS
* Access management: Help implement a secure and auditable access control system (SSO, least privilege, etc.)
* IT support: Serve as the go-to for resolving day-to-day tech issues and internal help desk needs
* Tooling administration: Maintain and improve core SaaS tools (Google Workspace, Slack, Notion, Zoom, 1Password, etc.)
* Security & compliance: Support initiatives for SOC 2, ISO 27001, and other frameworks
* Documentation & automation: Write clean internal documentation and automate repetitive tasks (e.g., using scripts or off-the-shelf tools)
* Cross-functional collaboration: Partner with People, Engineering, and Business Operations to scale IT processes as we grow
Requirements
* 1-3 years of experience in IT Operations, Systems Administration, or similar
* Comfortable with Mac-first environments and MDM tools
* Familiarity with identity and access management (Google Workspace, Okta, 1Password, etc.)
* Basic scripting or automation experience (e.g., Bash, Python, or similar)
* Detail-oriented, security-minded, and customer-service driven
* Experience supporting compliance efforts (SOC 2, ISO 27001) is a plus
* Previous experience at a startup is a plus
What We Offer
* Competitive salary and meaningful equity
* Comprehensive healthcare
* Unlimited vacation policy
* 401(k) and pension plans
* Complete work setup
* Wellness stipend