Job Opportunity
We are embarking on an exciting growth and transformation phase, seeking a skilled professional to support our Business Services team in delivering exceptional dealer customer experience.
This role will form part of our dynamic Business Services team and report to the Dealer Network Channel Manager.
The ideal candidate will be a highly driven, adaptable, and confident people person who can thrive in a rapidly changing organisation, adopting a hands-on approach to their role.
We seek a high-calibre and talented professional with a positive mindset and willingness to learn.
Key Responsibilities:
* Provide ongoing support to the business and approved dealers as required.
* Dealer support on key performance metrics, training, programme participation, and general inquiries.
Required Skills & Qualifications:
* Minimum 2-3 years of Account Management/Business Development experience.
* Experience dealing with business customers.
* Motor trade (dealership sales/aftersales) experience is a plus.
* Strong level of competence with MS Office (Outlook, Excel, Word, etc.).
* Full driving license essential.
Essential Skills:
* Excellent understanding of systems and processes operated within this environment.
* Excellent planning and organisational skills.
* Excellent negotiating skills.
* Ability to engage and converse successfully with customers.
* A positive can-do attitude, high energy, and eagerness to excel in everything they do.
* A strong work ethic and highly committed individual with a proven track record of delivering successfully to deadlines.
* Highly adaptable and flexible to needs of the role and the business.
* Excellent resilience and coping with high-pressure work environments.
* Quick-thinking problem solver who is proactive in anticipating issues or suggesting new developments.
* Exceptional interpersonal, communication, and teamwork skills, and ability to influence and develop relationships with individuals at all levels of the organisation.