Cognizant is a world leader in delivering digital transformation solutions to Life Sciences. Through our knowledge and expertise in Automation, MES & Digital, we deliver stable manufacturing systems that are optimized to improve operational efficiencies, whilst maintaining compliance.
Our specialist engineering teams have the aptitude to deliver and support Pharma 4.0 architectures and solutions covering all IT, OT and IoT applications, infrastructures and services.
Operating across 5 continents and with over 300,000 skilled employees, Cognizant partners with the leading Life Sciences companies globally to provide performance improvements, reduced costs and improve time to market. We are your single end to end partner for consultancy, design implementation, optimization and support for all applications in the Pharmaceutical and Biotechnology Manufacturing stack.
We're looking for dedicated, innovative and driven talent to join our expanding team.
About the Role
The Lab Systems Engineer will work with a team onsite with our client in Dublin and be responsible for the validation of PC Controlled Analytical Laboratory Systems for their facility. The candidate will need to have experience in validation and support of Laboratory systems/IT applications. The candidate is expected to be self‑motivated and develop an understanding of the business. Experience of working in a pharmaceutical API manufacturing operation is desirable.
Responsibilities
Execute and Monitor data backups and resolve issues as they arise in a timely manner.
Request Security patching updates from Global Team, manage the deployment and resolve issues in a timely manner.
Build PCs and connect them to network
Install and configure security tools on PCs
Perform Disaster recovery testing
Account creation and password resets
Administration of vendor accounts
Perform Security Reviews for Computerized Instruments following up on gaps or discrepancies.
Execute test scripts, analyze test results and determine the acceptability of results against pre‑determined criteria.
Investigate and troubleshoot problems which occur and determine solutions or recommendations for changes and/or improvements.
Work directly with Lab Validation Engineers, System Administrators/Subject Matter Experts and Quality Assurance Representatives ensuring ongoing compliance with Lilly Quality Standards and Practices
Follow all relevant Environmental, Health and Safety procedures and assist in incident investigations as required.
Recognize the importance of the quality control function in pharmaceutical production, the IT Support Engineer should display a high level of integrity in the performance of his/her work.
Requirements
Suitability degree qualified IT/ Automation/ or equivalent engineer
Minimum 2-4 years’ experience supporting Lab systems/IT applications e.g. requirements gathering, design documentation, test case development, system & integration testing
Minimum 2 years’ experience in a regulated environment
Experience working in a Win 7 environment is an advantage
Past proven experience engaging business users to ensure that appropriate business needs are clearly defined, communicated and delivered at or above expectations
Strong oral and written communication skills are required, with proven ability to communicate and build relationships cross-functionally
Experience of ER/ES and 21 CFR part 11 compliant software desirable
Experience of use of Validation tools, Security tools and Diasaster recovery applications
Skills
LIMS
Empower
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