Location: Cork, County Cork, Ireland
Reporting to: Head of Shops
Responsibilities
Supervise and support a team of three shop staff
Allocate daily tasks and ensure efficient coverage across both store locations
Provide on‑the‑job coaching, guidance, and performance feedback
Support onboarding and training of new team members
Lead by example in delivering excellent customer service
Support and drive sales performance across retail and construction customers
Oversee telesales activity and ensure follow‑up on construction accounts
Assist in identifying opportunities to grow customer relationships and sales
Step in to handle key customer accounts when required
Operations & Coordination
Ensure smooth coordination of deliveries to construction sites
Oversee stock management, replenishment, and accuracy across both locations
Support rota planning and ensure adequate store coverage
Maintain high standards of merchandising, cleanliness, and organisation
Performance & Reporting
Monitor KPIs including sales, margin, and customer service targets
Report performance updates to management
Identify issues or opportunities and implement improvements where possible
Health, Safety & Compliance
Ensure all team members follow safety procedures in‑store and on the road
Promote a strong culture of security awareness and compliance
Maintain safe working practices across all activities
Skills, Experience & Requirements
Previous experience in retail, trade, tools, construction, or similar environment
Proven ability to lead, motivate, or support a small team (formal supervisory experience an advantage)
Strong sales background with a customer‑focused mindset
Full clean driving licence (essential)
Excellent communication and interpersonal skills
Highly organised with the ability to manage competing priorities
Confident working across multiple locations and adapting quickly
Strong knowledge of construction or trade products is a advantage
What we Offer
Competitive salary with ample opportunity to increase earnings through monthly and quarterly incentives
Life Cover
23 days annual leave
Onboarding Programme
Paid Sick Leave Scheme
Employee Referral Scheme
Staff Discount
Long Service Rewards
Wellness initiatives including 24/7 access to Employee Assistance Programme
Diversity is our Future
The future needs good decisions and good decisions are a result of a diversity of opinions and perspectives!
Wurth Ireland is committed to championing an inclusive and diverse workforce that reflects modern Ireland and the people we serve. We strive to create a culture where all staff have equal access to opportunity and feel comfortable and confident to be themselves at work.
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