Qualifications
Bachelor's degree or equivalent practical experience.
2 years of experience in data analysis, including identifying trends, generating summary statistics, and drawing insights from quantitative and qualitative data.
2 years of experience managing projects and defining project scope, goals, and deliverables.
Preferred Qualifications
Master's degree in a quantitative discipline.
2 years of experience working with databases, and querying (e.g., SQL, MySQL, MapReduce, Hadoop).
2 years of experience with machine learning systems.
Excellent communication skills.
About the Job
The Trust and Safety team reduces risk and protects the experience of our users and business partners in more than 40 languages and across Google's expanding base of products. We work with a variety of teams from Engineering to Legal, Public Policy and Sales to set policies and combat fraud and abuse in a scalable way, often with an eye to finding industry-wide solutions. Trust and Safety team members are problem solvers first, motivated to find innovative solutions and use technical know-how, user insights and proactive communication to pursue the highest possible quality and safety standards for users across Google products. This team, within the Ads Content Safety organization, is responsible for understanding vulnerabilities in the Ads funnel, guiding partners on appropriate enforcement levers for abuse scenarios, and developing additional enforcement mechanisms to combat circumvention of systems, such as repeat violations across one or more accounts. The team's work directly contributes to preventing high-risk policy-violating impressions and escalations, while also safeguarding the customer experience. The team will have a deep focus on YouTube Content Safety policies and quality standards. This role will be exposed to graphic, controversial, and upsetting content.At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.
Responsibilities
Partner with Product Managers, Engineering and Legal teams to research abuse trends, develop risk mitigation strategies, and measure impact. Conduct complex queries and analyses, build visual models, and construct presentations to influence change in abuse detection systems.
Develop frameworks to catch fraudsters and identify product vulnerabilities, including exposure to sensitive/violative content. Identify opportunities for new signals, automation, and workflow improvements.
Develop deep industry and technology expertise to stay ahead of adversarial actors and disrupt their business models. Provide thought leadership and influence within the Trust and Safety team.
Define, launch, and drive strategic and operational initiatives cross-functionally to ensure alignment on objectives. Structure and execute multiple programs simultaneously by gathering data, leading analyses, and developing final recommendations.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
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