Medical Support Professional
This is an in-person role that plays a pivotal part in the day-to-day operations of our client's organisation. As Medical Support Professional, you will be responsible for supporting a consultant in delivering outstanding care.
* Serve as the first point of contact for families and manage their queries effectively.
* Manage the consultant's calendar, appointments, and correspondence with precision.
* Prepare clinical materials, draft letters, and type reports with attention to detail.
* Maintain accurate patient records and documentation, ensuring compliance with relevant laws and regulations.
* Liaise with GPs, hospitals, schools, and diagnostic services to coordinate care.
* Handle payments, billing queries, and insurance claims using software.
* Track tasks and ensure administrative follow-through.
Requirements
The ideal candidate will have prior experience as a medical secretary or in a similar healthcare administration role. You should be highly organised, able to bring clarity to others, and comfortable using technology.
We are seeking a Medical Support Professional who:
* Has a background in medical terminology and transcription.
* Is empathetic and able to engage with families from a place of understanding.
* Is tech-confident and able to learn new skills quickly.
* Is discreet and professional, with a strong commitment to confidentiality.