Overview
Summary: Meta's Small and Medium Business group contributes to Meta's mission by connecting businesses around the world with their customers through Meta's full suite of advertising solutions. We succeed when we help our customers grow their business. People joining our team will have an opportunity to make meaningful impact in building client and agency relationships. Account Managers will leverage customer insights to help clients build their business using Meta to drive success. The role of the account manager will be to establish, own and manage an expanding portfolio of direct customers, focusing on driving revenue via account planning, product adoption, education and customer satisfaction. Success in this position requires consultative sales skills, a focus on customer service, and can thrive in a dynamic and data-driven, team-focused environment delivering against tight deadlines. This position is based in Meta's EMEA Headquarters in Dublin, Ireland.
Responsibilities
1. Manage a portfolio of clients, with a focus on driving revenue growth
2. Build and manage relationships with clients and develop a thorough understanding of their business objectives, goals and challenges by using data and insights to guide strategy and implementation of Meta solutions against client's marketing objectives
3. Drive product and best-practice adoption across the portfolio
4. Identify growth opportunities and trends across the portfolio
5. Effectively manage priorities and time in order to meet deadlines and administrative tasks
Minimum Qualifications
1. Bachelor's or Masters degree or equivalent practical experience
2. Critical thinking, analytical skills with an entrepreneurial and proactive mind-set
3. Effectively prioritises tasks and manage time effectively to meet deadlines and complete administrative tasks even under high-pressure situations
4. Team-working skills. Quick to adapt to a fast-paced and international environment with a passion for making an impact
5. Articulates complex data stories, in simple language to customers via day to day communications and regular presentation
6. Presents key client issues in an effort to be the customer advocate within Meta
7. Fluency in English and Arabic
Preferred Qualifications
1. Previous experience/internship in sales, account management sales support, agency account management or consulting
Industry
Internet
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