I'm looking for a patient technician to give my desktop a thorough cleanup. My PC has accumulated a lot of temporary files, old programs, and disorganized folders. I’d like a fresh start with disk cleanup, uninstalling unused apps, and organizing documents and photos into a sensible folder structure. Please also optimize startup programs, run a quick malware scan, and provide suggestions for ongoing maintenance. I’m hoping for a friendly, non-technical visit where you can explain what changes you’re making. Access is through a home office; a basic external backup suggestion would be appreciated.