Job Description
We are seeking an experienced and driven General Manager to lead our Galway dealership, ensuring its success across all departments.
Key Responsibilities
* Lead, motivate, and manage department heads.
* Recruit, train, and retain high-performing staff across all areas of the dealership.
* Foster a culture of teamwork, accountability, and continuous improvement.
Business Performance & Strategy
Deliver on sales, service, and profit targets set by senior management. Monitor KPIs across all departments and take corrective action where needed. Develop and implement business growth strategies specific to the Galway market. Manage budgets and financial reporting.
Customer Experience
Ensure the dealership provides an exceptional customer journey from enquiry to aftersales. Handle escalated customer issues professionally and promptly. Promote repeat business and referrals through excellent service and trust.
Operational Excellence
Oversee stock management (purchasing, pricing, turnover). Ensure compliance with industry standards and regulatory requirements. Maintain showroom and service facilities to the highest standards. Liaise closely with other departments to align operations and strategy.