2. The RoleDuties carried out by Service Officers include, but are not limited to: Facilitate the smooth running of reception areas - the Service Officer will be required to carry out reception desk duties that involve dealing with queries and deliveries from colleagues and visitors, both in person and by telephone, in a prompt and courteous manner; Security Duties – facilitate security of reception areas, entrance gates, car parks, doors, alarms, etc. Facilitate additional security as required; Collection, sorting and delivery of internal and external mail to include letters, parcels, newspapers, periodicals, ; Key-holder duties including opening and locking of office in the morning/evening* Other duties as assigned by line management from time to time as appropriate to the*A key-holding allowance may be payable where the full range of key-holding duties are undertaken.