Sherry FitzGerald Geraldine O'Reilly in Virginia, Co Cavan are recruiting for a full-time office administrator to provide a professional, efficient administrative support service to their team.
The role is based in our Virginia office.
Role & Responsibilities
* Provide an excellent level of customer service.
* To provide administrative assistance and support to the Managing Director and the overall team.
* Responsible for dealing with all incoming phone, email, mySherryFitz queries relating to the office such as arranging viewing appointments, market appraisals etc in a friendly and helpful manner.
* Ensure timely responses and that all details are recorded accurately on the relevant RPS (CRM system) file.
* Prepare Terms of Engagement and ensure all compliance documentation is on file in advance of property being made available.
* Prepare Digital MA kits.
* Coordinate and manage marketing for sales properties – boards, photographs, brochures, newspaper adverts, social media.
* Maintain organised, easy to access files on computer ensuring all files are complaint with GDPR, AML and PSRA regulation.
* Order photos & download to the relevant property file.
* Update all window displays & ensure display screens in branch are kept updated.
Key Skills & Attributes:
* Friendly and approachable demeanour with strong interpersonal skills.
* Customer-focused with a genuine desire to help and support others.
* Excellent verbal and written communication skills.
* Strong organisational and time management skills.
* Proficient in Microsoft Office (Word, Excel, Outlook) and general IT systems.
* Discretion and confidentiality in handling sensitive information.
Qualifications & Experience:
* Previous experience in an administrative or front-of-house role preferred.
* Experience working in a customer service environment is a plus.