Job Title: Team LeadLocation: Golden Island Shopping Centre, Athlone, Co. WestmeathAbout the RoleAs a Team Lead at OAKBERRY, your mission is to elevate experiences. You will take pride in leading a dynamic team dedicated to enhancing OAKBERRY Experiences daily, surpassing customer expectations, and outshining competitors. Your focus will be on fostering a culture of excellence, nurturing talent, and driving results through people-centric leadership.Reports To: Store ManagerDirect Reports: Team MembersKey ResponsibilitiesCustomer Service: Orchestrate the delivery of outstanding customer service, aligning with marketing strategies to enhance brand visibility and loyalty.Sales & Performance: Drive retail performance by equipping the team with the tools and resources to deliver exceptional service, maximise sales opportunities, and maintain brand standards.Exemplary Leadership: Lead by example, actively engaging with the team to ensure exceptional customer satisfaction while supporting the daily business performance.Continuous Innovation: Continuously seek opportunities to streamline processes and introduce new practices that enhance efficiency and effectiveness.Financial Management: Support the Store Lead in optimising profitability by implementing strategies to increase sales and control costs, ensuring efficient staffing and meticulous cash handling.Team Development: Invest in the growth and development of the team through hands-on training, constructive feedback, and on-the-job coaching.Operational Excellence: Maintain high operational standards, ensuring adherence to OAKBERRY's processes and safety protocols for a seamless and secure customer experience.Diversity & Inclusion: Champion diversity and inclusion, fostering an environment where every individual feels valued, respected, and empowered to contribute.Living Our ValuesYou will uphold our values by fostering a fun and engaging work environment, celebrating team achievements, and promoting camaraderie. A culture of trust, respect, and open communication is vital to the success of the store and the team.Job Type: Part-timePay: €14.55 per hourBenefits:Company eventsEmployee discountFlexitimeSick payWork Location: In person