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Head of digital banking customer experience & ops

Dublin
Selby Jennings
Head of digital
Posted: 10h ago
Offer description

Selby Jennings is seeking a Head of Customer Support for their digital banking platform in Dublin, Ireland. The position focuses on building and managing a robust customer support team, ensuring excellent customer experience, and driving digital transformation within the organization. Key responsibilities include defining strategy, leading a large team, and enhancing service delivery across channels. Ideal candidates have extensive experience in customer operations with a proven track record in managing teams and improving service outcomes.
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