Atlas Copco Ireland's CTS division has a long-standing reputation for delivering world-class service to customers across the Republic of Ireland.
As our business continues to grow, we're looking for an inspiring and strategic Service Operations Manager to lead our regional service operations and support the continued success of our team.
In this role, you'll have a direct impact on our ability to maintain our market-leading position.
You will drive operational excellence, champion customer satisfaction, and cultivate a strong safety-first culture.
Your leadership will empower our engineering teams to thrive and deliver exceptional results.
Communicate CTS strategy clearly and collaboratively with Regional Service Managers and Planners
Ensure high service standards through strong, consistent communication
Provide technical expertise and engineering support to colleagues and customers
Manage operational targets in partnership with the wider team
Promote a safety-first mindset and maintain a safe working environment at all times
Continuously review and improve service processes to exceed customer expectations
Identify opportunities to optimise operations and strengthen market presence
Engage, coach, and develop team members to support their growth and achievement
Regularly review performance and support Regional Service Managers, Planners, and Field Service Engineers
To succeed, you will need
Strong engineering background and technical capability
Experience with compressor technology or similar industrial equipment
Understanding of the compressed air industry (advantageous but not essential)
A commitment to delivering outstanding customer service and commercial success
Excellent interpersonal, leadership, and communication skills
Competence in using computer systems and willingness to learn new tools
A high standard of work, with strong analytical and organisational skills
In return, we offer
A modern, activity-based working environment at our Dublin office, with hybrid working included
Structured training from day one, a minimum of 40 hours of training per year, including the opportunity to train at our Airpower facility in Belgium
A comprehensive benefits package
A meaningful and progressive career; we are deeply committed to the growth and development of our people
Contact information
Talent Acquisition Team: Harriet Strauss
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