Job Description
Circle K is looking for a new colleague to join our team as:
Coffee Operations Manager Europe
Type of Employment: Permanent
Location: Dublin / Europe
Visa requirements: A valid work permit from the EU/EEA (relocation assistance is not provided)
THE ROLE
The Coffee Operations Manager Europe reporting to European Director Coffee & Dispensed Beverages owns the operational performance, quality, and execution of Circle K's European coffee business.
This role is responsible for our digital ecosystem which include telemetry dashboards and operational integration. Uptime, quality control, supplier performance, and delivery of coffee initiatives and innovations across Europe — ensuring strategy, brand, and commercial ambition translate into consistent execution and great cup coffee for our customer everytime.
WHAT YOU'LL DO
Coffee Operations & Performance
* Own operational performance of the European coffee estate (~3,000 machines across 11 European BUs)
* Drive uptime improvement, reduction of technical and operational downtime, and service cost control
* Work closely with Operations, D&A and local BU teams to resolve issues and improve performance.
Telemetry, Data & Quality
* Own European coffee telemetry performance, data integrity, and reporting
* Use data to predict failures, reduce callouts, and improve machine availability and compliance
* Own quality control programmes, including calibration, cleaning standards, and cup quality consistency.
Coffee, Innovation & Commercial Execution
* Support delivery of new coffee platforms, recipes, formats, and innovations across Europe
* Ensure operational readiness for launches, campaigns, and activations
* Work closely with Commercial and Marketing teams to ensure consistent, high-quality execution and delivery of campaigns.
Supplier & Project Management
* Act as the operational bridge between coffee machine manufacturers, service partners, and coffee roasting partners
* Ensure equipment, recipes, and quality standards are aligned and delivered in-store
* Lead supplier performance management and multiple European coffee projects (rollouts, pilots, upgrades).
Business Unit Support & Governance
* Act as the European coffee operations expert for local BUs
* Support top-site prioritisation, capacity decisions, and operational recovery
* Establish clear standards, playbooks, and governance to drive consistency at scale.
WHAT YOU'LL NEED
* Previous operational experience in multi-site retail convenience, foodservice, or QSR
* Strong understanding of coffee operations, equipment, and quality systems, standards
* Experience working with telemetry, data, and cross-functional teams
* Proven ability to manage suppliers, stakeholders and deliver complex projects across markets.
WHY THIS ROLE
This role ensures Circle K delivers great coffee, reliably and consistently, while enabling innovation, commercial growth, and operational efficiency across Europe. This is an exciting opportunity for the successful candidate to work on the European Merchandising team.
Travel will be required as part of this role.
WHY WORK WITH US
* Alimentation Couche-Tard is a proud receiver Gallup Exceptional Workplace Award (GEWA) for 4 years in a row.
* Complete benefits packages (health insurance, pension contribution etc.).
* Possibility to enrol in stock purchase plan.
* Employee discount on fuel.
* Learning opportunities to develop new skills and to evolve professionally in a fast-growing company.
At Circle K, our culture is shaped by our team members and how we treat each other. Our guiding principles are the core values we live by and inform all our actions and business decisions. You can find them at Values and Culture | Circle K. We hope they resonate with you and look forward to discussing them during your interview.
INTERESTED?
We encourage you to apply by 30th January 2026
We are looking forward to your application
We know great companies are built from within, by great people like you. Come grow with us