General Manager - Clayton Hotel Berlin, Germany
Join to apply for the General Manager – Clayton Hotel Berlin, Germany role at Dalata Hotel Group.
Benefits
* Development Opportunities through our Dalata Academy to support your career journey
* Pension access (Ask your HR Manager for local pension information) performance‑related bonus plan
* 50% Off F&B in all properties
* €/£60 employee rate on rooms for all Dalata‑owned hotels
* 30% off the Friends & Family rate
* Free employee meals on duty
* Employee Assistance Programme
* Cycle to Work Scheme/Transport Schemes
* Staff Appreciation Initiatives, fun team‑building activities and regular charity events
Your Key Duties And Responsibilities
* Oversee all hotel operations, ensuring adherence to company standards and policies.
* Lead and manage the hotel's team to achieve operational excellence through the Senior Management team.
* Create a culture of exceptional customer service, ensuring a memorable experience for all guests.
* Develop and implement long‑term strategies for growth, profitability, and sustainability.
* Drive hotel performance through financial analysis, budgeting, and forecasting.
* Foster a positive work environment that encourages staff development, engagement, and retention.
* Ensure compliance with health, safety, and regulatory requirements.
What You Will Need
* 2 years of experience as a General Manager or 3 years as Deputy General Manager within a busy hotel environment which has a strong room strategy and focus.
* Strong understanding of hotel operations, financial management, and industry trends.
* Proven track record in creating and implementing successful strategies for guest satisfaction and revenue growth.
* Exceptional leadership skills with a focus on team development and performance management.
* Excellent communication and interpersonal skills, with the ability to build relationships at all levels of the organization.
* Strong commercial mind and experience in managing large budgets, revenues and costs.
* High standards for service delivery, particularly in Food & Beverage and guest relations.
* A passion for the hospitality industry and a desire to drive continuous improvement within hotel operations.
* Experience in a large complex hotel operation is desirable with M&E, F&B experience
* An intermediate level of German is desirable but not essential.
Dalata Hotel Group – We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we’ll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.
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