Our client, a fast-growing wholesale furniture company, is seeking a highly capable Operations Manager to join their senior leadership team at their headquarters in Roscommon.
This is a full-time, permanent role offering full operational ownership across warehousing, logistics, and inventory. The successful candidate will be expected to lead from the front—working on-site, directly with the operations team, and collaborating cross-functionally to deliver excellent service and scale operations efficiently.
This is a high-impact role for someone ready to take the next step in their career, offering autonomy, professional growth, and the opportunity to shape operations in a dynamic, values-led business.
Key Responsibilities:
Operational Oversight
* Oversee daily functions including warehousing, fulfilment, and logistics.
* Ensure a safe, efficient, and compliant warehouse environment.
* Develop and enforce SOPs for goods receiving, storage, picking, packing, and dispatch.
* Ensure on-time, accurate, and cost-effective order fulfilment.
Inventory & Supply Chain Management
* Maintain control over inventory levels and location accuracy.
* Manage regular stocktakes, audits, and root cause analysis of variances.
* Monitor demand patterns to align inventory with sales forecasts.
* Coordinate supplier deliveries, 3PL operations, returns, and stock transfers.
ERP & Systems Contribution
* Support the rollout and optimisation of ERP and related systems.
* Align workflows with operational processes to ensure practical implementation.
* Enforce operational team compliance with documentation and systems use.
* Liaise with IT/system leads to address system-related issues.
Cross-Functional Alignment
* Collaborate with Sales, Finance, and Customer Service to ensure operational readiness.
* Proactively communicate stock availability, order timelines, and delivery status.
* Represent operations in planning meetings and interdepartmental discussions.
Performance Management & Continuous Improvement
* Define and monitor key KPIs such as order accuracy, pick rate, delivery timeliness, inventory accuracy, and cost per order.
* Drive continuous improvement initiatives to optimise throughput and reduce inefficiencies.
* Embed a performance-driven culture across the operational team.
* Explore emerging technologies, including AI and automation, to enhance operations.
Team Leadership
* Lead and support the warehouse and operational staff, ensuring clear expectations and performance alignment.
* Conduct regular team briefings and one-on-ones.
* Recruit, train, and develop team members to support business growth.
* Manage rostering, workload planning, and resource distribution.
Strategic & Budget Contribution
* Actively contribute to overall business strategy as part of the senior leadership team.
* Translate business goals into operational execution plans.
* Manage the operations budget including staffing, warehousing, and logistics spend.
* Report on operational costs, performance metrics, and investment opportunities.
Requirements:
* Strong operational execution across logistics, warehousing, and fulfilment.
* High systems literacy, particularly with ERP/inventory platforms (e.g., Intact, NetStock).
* Proven leadership and team management in a fast-paced environment.
* Excellent cross-departmental communication and coordination.
* Commercial awareness and understanding of cost efficiency and ROI.
* Hands-on mentality with strong problem-solving abilities.
* Commitment to continuous improvement and scalable growth.
* Accountability and results orientation.
Experience & Qualifications
* Minimum 5 years in operations, logistics, or supply chain (preferably in wholesale or distribution).
* Experience in team management and warehouse operations.
* Demonstrated ability to optimise systems and operational workflows.
* Solid financial understanding of cost centres and operational efficiency.
* Bachelor’s degree in Business, Operations, or Supply Chain preferred.
* Familiarity with AI tools and automation is a distinct advantage.
What’s on Offer:
* Generous base salary + performance-based bonus
* Senior leadership role with high visibility and influence
* High degree of autonomy and ownership
* Accelerated career progression in a scaling business
* A supportive, values-driven work environment
For a confidential discussion and more information on the role of Operations Manager in Roscommon, please contact Sarra Hadi.
sarra.hadi@collinsmcnicholas.ie
090-6478104
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