Company Overview
Our client is an established insurance brokerage known for delivering high-quality personalized insurance solutions. With a strong focus on customer care and attention to detail, they take pride in supporting clients with tailored coverage that protects what matters most. Due to continued growth, our client is seeking to add a Personal Lines Insurance Executive to their collaborative and client-focused team.
About The Role
We are looking for a Personal Lines Insurance Executive for a full-time, hybrid opportunity. In this client‑facing role you will act as a key contact for customers seeking personal insurance products.
Position Summary
This role requires advising clients on suitable cover options, handling policy administration, and ensuring a high standard of service throughout the customer lifecycle. Key duties include managing new business enquiries, processing renewals, carrying out mid‑term adjustments, and responding efficiently to client queries or concerns.
Candidate Requirements
At least 1 year’s experience in a personal lines insurance role
APA qualification (or actively working towards completion)
Solid understanding of personal lines products, including motor, home, and travel insurance
Strong interpersonal and communication skills with a customer‑first mindset
Excellent organisational abilities and attention to detail
Capable of working both independently and as part of a team
Experience using Applied/Relay CRM systems is an advantage
A proactive attitude with a commitment to delivering excellent service
What’s on Offer
Competitive salary package
21 days annual leave plus public holidays
Supportive, friendly, and inclusive working environment
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