Road Freight Supervisor is responsible for overseeing the day-to-day operations of road freight logistics, ensuring timely delivery, safety compliance, and efficient coordination between teams. Below is a detailed job description for this role:Operational Control· Oversee the daily operations of road freight transportation, ensuring smooth execution of shipments.· Supervise and coordinate applicable drivers, loaders, and other logistics staff.· Monitor routing schedules, delivery times, and ensure compliance with time-sensitive deliveries.· Ensure that all shipments are dispatched on time and delivered within the agreed timeframes.Team Management· Manage a team of freight logistics personnel, ensuring adherence to company policies and procedures.· Provide training and guidance to staff on safety protocols, company standards, and customer service.· Conduct performance reviews and manage staffing schedules to ensure proper coverage.Compliance & Safety· Ensure that all road freight activities comply with transportation laws, regulations, and company policies.· Monitor applicable subcontractors' adherence to safety standards, including proper vehicle maintenance and the use of safety gear.· Engaged with the quality team to ensure vehicles used are compliant with legal and safety requirements, scheduling routine maintenance and inspections.· Ensure the quality team conduct and record regular safety briefings and audits to minimize accidents and operational risks.Coordination & Communication· Coordinate with the warehouse, customer service, and sales teams to ensure smooth communication and service delivery.· Maintain close communication with applicable subcontractors to address any issues that arise on the road (e.g., delays, accidents, vehicle breakdowns).· Provide real-time updates to customers and internal teams on the status of shipments.· Point of escalation for operational issues, resolving problems quickly to ensure customer satisfaction.Resource Management· Oversee the allocation of vehicles and other resources based on delivery schedules and customer needs.· Monitor and control operational costs, such as fuel, maintenance, and labor expenses.Reporting & Documentation· Track and report on key performance indicators (KPIs), such as on-time delivery rates, vehicle utilization, and customer feedback.Submit daily/weekly/monthly reports to the National Freight Manager on operational performance.Job Types: Full-time, PermanentBenefits:Bike to work schemeCompany eventsCompany pensionEmployee assistance programOn-site parkingWork Location: In person