About the employer:
An American company where the management standards for every company in the world are the same - everyone is equal and there is cultural diversity in the teams. You will be responsible for global projects for the largest companies in the world in the field of modern technological solutions.
Responsibilities:
* review maps data to assess business information accuracy based on client policies,
* engage with business, predominantly via quick outbound phone calls, to verify their business information,
* update client platforms based on verified information,
* make well-balanced decisions based on market-specific knowledge.
Requirements:
* customer service experience,
* English language knowledge min. B2/C1 level,
* French or German language knowledge min. B2/C1 level,
* good written and oral communication skills, with excellent attention to detail,
* the ability to apply judgment on the job and the ability to effectively multi-task in a deadline-driven atmosphere,
* good time management, prioritization, and ability to work without close supervision and under pressure.
Our client offers:
* benefits package including healthcare insurence, life assurence and pension program
* open-minded and multinational environment,
* opportunity to be part of a global organization focused on development,
* professional development and a clear career path,
* training & development opportunities including language courses.