About the Role
As a highly skilled software engineer, you will play a key role in designing and delivering innovative AI-powered platforms that streamline cloud operations at scale.
The Tools, Engineering & Automation team is responsible for creating solutions leveraging Agentic and Generative AI to reduce manual effort, accelerate incident resolution, and enhance system reliability across our Global Cloud Services.
You will collaborate with experienced customer teams to develop adaptive, AI-driven systems that improve recovery workflows, surface actionable insights, and simplify the administration of complex, multi-instance environments.
This role requires working closely with product owners to understand detailed requirements and owning code from design, implementation, test automation, and delivery of high-quality products to users.
You will be responsible for building high-quality, clean, scalable, and reusable code by enforcing best practices around software engineering architecture and processes.
In addition, you will contribute to the design and implementation of new products and features while enhancing the existing product suite.
Key Responsibilities
* Designing and developing AI-powered platforms
* Leveraging Agentic and Generative AI to automate tasks
* Developing adaptive, AI-driven systems
* Collaborating with cross-functional teams
* Delivering high-quality products to users
Requirements
* Experience in Java or similar OO languages
* Strong background in JavaScript and web development
* Passion for reusability and componentization
* Ability to manage projects with material technical risk
* Familiarity with modern UI frameworks like Angular, React, or Vue
Why Join Us?
We strive to create a culture where employees can live their best lives and share their unique talents. Our values include win-as-a-team, staying hungry and humble, focusing on creating belonging, and promoting sustainability, inclusivity, and diversity.
We offer a competitive salary, supportive teams, and opportunities for career growth with a forward-thinking organization. We provide resources to support mental health, family support, parental leave programs, and learning experiences.
We foster an inclusive and diverse environment that allows individuals to thrive.