IT Administrator (IT Support & Administration)Location: Derry / Greysteel area (fully onsite)Salary: High £20s - £30k (DOE)Working Pattern: Monday-Friday, onsiteThe RoleWe are working with a well-established, multi-site organisation operating in an essential services / industrial environment. They are looking to hire an IT Administrator to support their Head Office and wider local sites.This role is approximately 70% IT support and 30% administration / customer service, ideal for someone who enjoys being hands-on, visible, and the go-to person when technology issues arise.This is not a developer or engineering role - it is a practical, first-line IT support position within a non-tech business.Key ResponsibilitiesAct as the first point of contact for day-to-day IT issues (laptops, printers, phones, connectivity, user access)Set up new starters (equipment, logins, MFA, phones)Support telephony and VoIP systemsAssist with meeting room / boardroom technology and office set-upsLiaise with external IT and software providers, resolving simple issues internally where possibleProvide onsite support across local sites when requiredSupport general administration and customer service tasks when IT demand is quieterAbout YouProven experience in IT support / helpdesk / IT administration within a commercial environmentComfortable supporting non-technical users and senior stakeholdersStrong troubleshooting mindset with a practical, solutions-focused approachOrganised, reliable, and able to balance IT work with admin responsibilitiesHappy working in a fully onsite roleBased locally or within an easy commuteDesirable (Not Essential)Experience with VoIP or telephony platformsExposure to multi-site, industrial, retail, or logistics environmentsExperience supporting new office or site set-upsWhat's on OfferStable, long-term role within a well-established businessBroad exposure across IT support, operations, and administrationSupportive onsite environment with visible impactSalary in the high £20s to £30k, depending on experience28 days annual leave (inclusive of bank holidays), with progression linked to serviceTo speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided, or contact Daire O'Connor at MCS Group: 028 9693 5515 d.oconnor@mcsgroup.jobsEven if this position isn't right for you, MCS Group may have others that are. Visit our website for a view of all current opportunities.