Overview
Join to apply for the Inside Sales Account Rep - German speaking - CL11 role at Accenture UK & Ireland.
About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Our Digital Inside Sales (DIS) team delivers innovative, scalable, and data-driven advertising sales support to a variety of platform clients. We enable advertisers—from small businesses to enterprise customers—to unlock the full potential of digital advertising platforms. Visit us at www.accenture.com.
Job Purpose
The Inside Sales Account Representative (ISAR) is a pivotal role within a global sales delivery team, designed to drive revenue growth through customer-centric sales strategies across diverse industries, products, and services. The ISAR leads renewal sales motions, identifies up-sell and cross-sell opportunities, and drives new business adoption through high-volume outbound and inbound engagement. The role requires a deep understanding of various sales motions (e.g., B2B, B2C, enterprise, SMB), industry-specific challenges, and product/service offerings to deliver exceptional client experiences and achieve revenue targets. This position is integral to transforming traditional sales approaches by combining expert sales acumen with innovative technologies, powered by insights and analytics.
Roles and Responsibilities
* Client Engagement and Sales Execution: Conduct high-volume outbound calls and emails to predetermined leads, proactively pitching products/services to drive adoption and revenue growth. Engage inbound inquiries, providing tailored solutions to meet client needs and optimize their investments. Present compelling value propositions, leveraging data-backed logic to influence client decisions. Manage the full sales cycle from lead qualification to deal closure with accurate forecasting and pipeline management. Identify up-sell, cross-sell, and renewal opportunities within existing client portfolios.
* Campaign Management and Optimization: Set up and manage advertising or product campaigns, monitor performance with analytics tools, and provide clients with actionable insights to enhance outcomes. Collaborate with clients on ad creatives, product configurations, or service implementations, ensuring alignment with guidelines and best practices. Troubleshoot issues proactively to ensure a seamless client experience.
* Data Management and Reporting: Log client interactions and sales activities in CRM systems, maintain client data, and prepare regular performance reports highlighting key metrics and areas for improvement. Document trends and market intelligence to inform product development and sales strategy.
* Market Research and Industry Expertise: Research client industries, stay informed about trends and regulatory changes, and share insights to improve product offerings and sales strategies.
* Compliance and Professionalism: Adhere to company policies and information security protocols, maintain professional conduct, and comply with SLAs. Escalate issues as needed.
Operating Model
Hybrid model. Flexibility to work 5 days per week in the office as required. Must reside within specified boundary limits.
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industries
IT Services and IT Consulting
Skills Required
* Communication and Interpersonal Skills: Excellent verbal and written communication; strong presentation abilities; capable of discovery conversations.
* Analytical and Data-Driven Decision Making: Ability to interpret campaign performance and sales metrics; proficient with analytics tools and CRM platforms.
* Sales and Negotiation: Strong negotiation skills; consultative selling; ability to manage high-volume outbound/inbound calls.
* Adaptability and Resilience: Ability to work across industries and sales motions; thrive under pressure; proactive problem-solving.
* Teamwork and Collaboration: Collaborative team player; cross-functional engagement.
* Customer Orientation: Enthusiastic, courteous, and service-oriented; ability to tailor solutions to client needs.
* Technical Proficiency: Proficient in CRM systems (e.g., Salesforce, HubSpot); familiarity with advertising platforms and e-commerce ecosystems; Microsoft Office Suite.
* Language Proficiency: English C1 (full proficiency). Additional languages (e.g., German) highly desirable for global client engagement.
Other Skills (preferred)
* Knowledge of social media platforms, advertising metrics (CTR, CPC, ROAS), and optimization strategies.
* Experience with enterprise sales tools (e.g., SFDC, Clari, CPQ).
* Storytelling and case study development to influence client decisions.
* Awareness of emerging technologies and their applications in sales (e.g., AI, cloud).
* Certifications in sales methodologies (e.g., SPIN, Challenger) or related training.
Requirements
MINIMUM EXPERIENCE
* 2-3 years of sales experience, with at least 1 year in outbound sales, relationship sales, ad sales, digital marketing, or telemarketing.
* 1-2 years of experience managing B2B or B2C client portfolios, focusing on renewals, upsells, or cross-sells.
* Proven track record of meeting or exceeding quota-based sales targets. German C1 level required.
Product/Service Experience (preferred)
* Experience selling technology-driven products/services (SaaS, cloud, cybersecurity, digital advertising, e-commerce advertising).
* Familiarity with managing campaigns or subscriptions and CRM logging.
Client Target Market Experience (required)
* Experience with SMBs and/or enterprise clients; ability to sell to decision-makers at multiple levels.
* Understanding of industry challenges in tech, retail, e-commerce, media, or professional services.
Education
* Secondary school diploma or equivalent required; bachelor’s degree preferred; certifications may be considered in lieu of a degree.
#J-18808-Ljbffr