Our company is seeking a highly skilled Events and Catering Services Coordinator
The role of this position involves overseeing the management of event bookings, coordinating catering orders, managing payment processes, supporting menu development, and driving sales growth with both existing and prospective clients.
* Build strong relationships with catering clients, provide excellent customer service, and follow up post-event to ensure satisfaction and encourage repeat business.
* Manage all catering and event inquiries, bookings, and logistics from initial contact through to execution, coordinating closely with kitchen, dispatch, transport, and other teams.
* Support the Sales Team by generating new leads, upselling to existing clients, and assisting in the creation of customised and seasonal catering packages and menus in collaboration with chefs and management.
* Work with the Finance Team to ensure accurate order entry, timely client payments, and follow-up on outstanding invoices, while supporting basic reporting and sales tracking.
* Monitor customer preferences and market trends to provide feedback that enhances catering offerings and service quality.
* Supervise and train catering team members to maintain efficient, high-quality operations.
About you:
* Experience in events management, catering, hospitality, or sales is preferred, preferably a combination.
* Strong organisational and multitasking skills.
* Excellent communication and customer service abilities.
* An ability to provide exceptional hospitality.
* Proficiency in Microsoft Office and ideally order management software.
* Familiarity with invoicing.
* Ability to work under pressure and meet deadlines.